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Shipping policy

Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
 
Delivery Time= Processing Time + Shipping Time
 
Processing Time: All products will be shipped within 1-5 business day unless otherwise stated.

Shipping Time: depends on which shipping method you choose

For example: If you order a product, it will need 1-5 business day of processing time and 8-12 business days of shipping time ( Standard Shipping ). Therefore, you are expected to receive it in 9-17 business days.

 

Please note that transit times do not include weekends and holidays.

 

Delivery Time Exceeded

International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@cutestworld.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

 

Order Cancellations

We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.

Orders can't be canceled once the parcel is shipped out.

 

About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

 

If you have further questions/issues, please don’t hesitate to contact us:

📮service@cutestworld.com